Mika:Timing apologises to athletes
Mika:Timing apologises to athletes for problems with online registration
As some of you will have experienced, we unfortunately had some problems with our online registration last week. Please find below a statement from the CEO of our registration partner Mika:Timing , Harald Mika.
“I want to express my sincere apologies to both the athletes and TEAMChallenge for the problems with the entry system last Monday. Some issues from our end hampered the registration process for many athletes. I’m personally sorry that despite our many years as a partner of DATEV Challenge Roth, such a thing could happen. We are assessing our internal systems to ensure that this does not occur again in the future.”
Although this was a technical fault out of our control, as organisers of DATEV Challenge Roth we deeply regret the inconvenience caused to many of you. We can assure you that our entire team, together with Mika:Timing, is working hard to discover the cause. Together we are also working as quickly as possible to answer all of your emails individually and (as far as is possible for us) to find solutions. We assure you that we are doing everything that we can for you.
Thank you very much for your continued confidence in us.
Alice, Felix and Kathrin Walchshöfer
and the enter TEAMChallenge